FAQ
FAQ (FREQUENTLY ASKED QUESTIONS):
Certainly! We offer bespoke private labeling and custom packing solutions meticulously tailored to meet your exclusive needs.
Absolutely! You can embark on your brand's journey with a minimal order quantity, starting with just 3 pieces, perfect for testing the market with your private labels.
Of course! Samples are available for review. While some samples may be complimentary when in stock, shipping fees remain the customer's responsibility.
We cater to large-scale production needs by offering sea shipping directly to your nearest port, ensuring hassle-free delivery.
Our payment protocol for OEM/ODM services includes T/T: requiring a 30% deposit upfront, with the remaining 70% T/T before shipment.
You're welcome to order samples ahead of any bulk order to ensure complete satisfaction.
Enjoy the dual benefits of direct-from-factory sales paired with stellar after-sales service. Our unwavering dedication to excellence and reliability is designed to help foster a promising and enduring business partnership with you!
Absolutely! Our OEM and ODM services include comprehensive private labeling to ensure your brand garners the attention it deserves.
Indeed! We can create customized packaging designs specifically for you, accommodating even low minimum order quantities.
Yes, simply provide your customization preferences, and we will prepare sample items for quality evaluation prior to proceeding with your order.
We provide a comprehensive range of shipping options, including DHL, UPS, TNT, EMS, as well as air and sea freight to meet your delivery needs.
For sample orders: anticipate delivery within 1-3 days after payment processing;Bulk orders with logo customization: expect delivery within 3-7 days;Bulk orders featuring your brand packaging: deliverable within 7-15 days;For OEM/ODM services: anticipate a lead time ranging from 15-45 days.
We will make samples before mass production, and after sample approved, we will begin mass production. Doing 100% inspection during production; then do random inspection before packing; taking picture for confirmation.
If any breakage or defect products were found, you must take the pictures from the original carton. All the claims must be presented within 7 working days after discharging the container. This date is subject to the arrival time of container.We will advise you to certify the claim by third party, or we can accept the claim from the samples or pictures you present, finally we will completely compensate all your loss.